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We provide competitive benefits including heath, dental, long and short term disability, 401(k) plan, and direct deposit as part of your total compensation package.

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Are you ready to be challenged and recognized for your achievements? Apply below if you are an ethical, forward-looking person focused on customer satisfaction and delivering on-time solutions.

EQUAL OPPORTUNITY EMPLOYER

SBD is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at SBD will be based on merit, qualifications, and abilities. SBD does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status").



Network/Systems Engineer Intermediate – VTC Systems

Location: Arlington, VA, United States
Date Posted: 09-26-2018
SBD is seeking a Network/Systems Engineer Intermediate – VTC Systems to join our team in support of our DoD customer located in Arlington, VA.  The Engineer will support secure and non-secure audio and Video Teleconferencing (VTC) and Audio/Visual (AV) systems. The individual shall provide state of the art, networked visual information services for our customer and its meeting and conference facilities. This shall include set ups, adjustments, and operation of audio/visual equipment and support for the VTC and AV equipment for our customer and its virtual employees. Develop, maintain and support AV/VTC technical infrastructure, hardware, and system software, and conference rooms. Support scheduling, event initiation and monitoring, installation, maintenance, and support of system software/hardware and provides user support. Identifies key barriers/core problems and applies problem solving skills in order to deal with complex situations. Monitor and tune platforms to ensure expected availability and performance levels are achieved. Tasks include but are not limited to:
  • Engineer, operate and maintain suites of VTC and AV hardware and software.
  • Perform monthly preventative maintenance checks in all VTC conference rooms.
  • Communicate deficiencies and required repairs to the customer’s OneDesk. Coordinate preventative maintenance inspections with third party maintenance contractor.
  • Coordinate and Conduct VTC tests monthly with the five (5) Regional Offices (Atlanta, Boston, Chicago, Seattle and San Diego)
  • Maintain and support unclassified and classified VTC hardware. Manage VTC phone line additions, changes and moves, voice over IP (VoIP) to include Call Manager administration, security, and general server maintenance.
  • Provide configuration management of telephone lines, VoIP server equipment, and Direct Inward Dialing (DID) numbers in accordance with Government approved practice and manner.
  • Install, configure, maintain and troubleshoot IP and ISDN based video teleconferencing equipment and systems that include:
    • Wireless LAN Access
    • Support for teleworkers
    • Defense Collaboration Service (DCS) (Unclassified and Classified)
  • Recommend changes to procedures and policies for video teleconference/audio visual support.
  • Schedule, coordinate, and administer VTC and AV sessions.
  • Recommend and implement upgrades to the VTC and AV systems at least annually and incorporate approved upgrades.


Requirements:
  • Five (5) years’ relevant experience in a broad array of LAN/WAN network systems (hardware and software), and systems administration.
  • Ability to solve problems/troubleshoot and provide end-user support
  • Develop and implement configurations, debugging, and planning for rollouts and maintenance of network and related systems
  • Ability to communicate verbally, and in written form at all levels of the program including client leadership
  • Familiarity with MS Office products
  • The experience above may have been gained concurrently
  • Must meet DoD 8570 IAT Level II certification requirements (a current compliant certification is preferred; ability to obtain prior to starting is required). Proof of certification is required. Approved Certifications: CCNA Security, CySA+ **, GICSP, GSEC, Security+ CE, SSCP
  • Must be a US Citizen with an Active Interim Secret or DoD Secret Clearance


Desired:
  • Department of the Navy experience
  • Other military department or Department of Defense experience
  • Other federal government experience
 
 
Solutions By Design II, LLC (SBD) is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at SBD will be based on merit, qualifications, and abilities. SBD does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, IWDs, Veteran Status or any other characteristic protected by law (referred to as "protected status").
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